Customer Service Representative The Customer Service Representative plays a critical role in ensuring customer satisfaction while also supporting day-to-day warehouse operations. This is a agile role, with approximately 75% of time spent on customer service responsibilities, including front desk support, order processing, customer inquiries, and related communication. The remaining 25% of the role supports warehouse operations, including order picking, unloading trucks, using pallet jacks, and completing general warehouse duties. Providecustomer service support, including greeting customers andassistingthem with inquiries, placing orders, and order pick-up. Provide product consultation and direction to customers. Engage with the supply chain team to address product inquiries and resolve inventory and order questions. Coordinate with the warehouse team to ensure orders are shipped in a timely manner. Follow up on order status and communicate order updates to customersCommunicate with the sales team and other departments to meet customer needs Assistwith warehousing duties including shipping and receiving,loadingand unloading orders, picking and packing orders, and organization and housekeeping of the warehouse.

📌 Client Service Representative (Canada)
🏢 BGE Clean Air
📍 Canada