Serve TD customers in Acton, Ontario, using accurate financial transaction processing and thoughtful banking guidance. This is a 15-hour position. As a Customer Experience Associate with TD Canada Trust, you will support Personal & Commercial Banking customers at the branch. You will process transactions, understand needs, recommend suitable solutions, and address concerns using established procedures. The work also includes promoting banking solutions, completing business processes accurately, and supporting a positive customer experience.
Key Responsibilities
Process deposits, withdrawals,
and bill payments accurately Determine customer needs and recommend appropriate banking solutions Resolve concerns and escalate non-standard activities Promote banking solutions and complete business processes Connect personally with customers about banking processes
Requirements:
High School diploma or one year relevant experience Undergraduate degree or equivalent is an asset Robust organization, planning, and time management skills Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet Calm, courteous, accurate, and detail-oriented communication Bring customer experience, transaction accuracy, and banking solution skills to TD Canada Trust customers in Acton.