Deputy Director and Chief Operating Officer (Canada)

Deputy Director and Chief Operating Officer (Canada)

24 Oct
|
Cultural Human Resources Council
|
Canada

24 Oct

Cultural Human Resources Council

Canada

Deputy Director and Chief Operating Officer Position Summary The Deputy Director and Chief Operating Officer (Deputy Director & COO) will be an innovative yet practical leader who embraces a vision for the Art Gallery of Alberta (the AGA) that focuses on the diverse community it serves. In close partnership with and reporting to the Executive Director & Chief Curator, the Deputy Director & COO will oversee all financial, facility, technology, marketing, communications, and human resource aspects of the AGA, as well as streamline operational activities that best meet both community and organizational needs. The Deputy Director & COO will also collaborate closely with Exhibitions & Collections, Education & Learning, and Development & Donor Engagement to integrate all areas of the AGA with a unified team that is focused on the AGA’s long-term capital needs embedded in a solid strategic direction. Ideation, Strategic Direction, and Implementation Serve as a thought leader and collaborative partner to the Executive Director & Chief Curator, Board, and senior leadership team in assessing, recommending, and implementing transparent short
- and long-term plans that balance strategic objectives, capital needs, team cohesion, financial outcomes, and community impact. Engage in a collaborative and comprehensive change management process where all voices are welcomed, heard, and included in a cross-functional leadership team and community-focused organization. Focus on a visitor-centered plan in thoughtful dialogue with curatorial, education, marketing, and other senior leaders to support increased attendance and brand awareness. Cultivate partnerships and opportunities that expand revenue opportunities, both earned and contributed, that build financial resilience for ongoing programs, education activities,



facilities, and the visitor experience. Oversee the writing and reporting of grants for departments and operational areas (i.e. capital, building, technology, human resources) with support from Finance and Administration, Executive Director & Chief Curator, and other departments as needed. Nurture authentic relationships with Indigenous peoples, settlers, and newcomers by including them in equitable organizational practices and policies. Embrace other ideation, strategic direction, and implementation responsibilities as needed. Human, Financial, Technological, and Facilities Vibrancy Oversee financial operations, including the preparation of the annual operating and capital budgets in collaboration with the Executive Director & Chief Curator, Head of Finance & Administration, Board Audit & Finance Committee, and senior leadership team. Develop appropriate facility repair and replacement plans, in collaboration with the Head of Facility Operations and Head of Finance & Administration, and communicate priorities to the Head of Development & Engagement, as well as the Board’s Building and External Relations Committees. Deliver transparent, comprehensive, concise, relevant, and timely information to the Executive Director & Chief Curator and the Board, so that they can effectively fulfill their policy-setting and community ambassadorship responsibilities. Manage Human Resources,



ensuring that the overall staffing, structures, policies, systems, and procedures are in place, equitably distributed, and reviewed for effectiveness within a positive organizational culture. Inspire, mentor, evaluate, and guide a high-performing team that supports a culture of inclusion, growth, and continuous improvement in alignment with the AGA’s values. Advocate for digital innovation and strengthen the IT and financial infrastructure of the AGA and capabilities to ensure effective and efficient operations. Embrace other human, financial, technological, and facilities vibrancy responsibilities as needed. Mission-Oriented Partnerships, Public Visibility, and Community Engagement Develop an active community presence and build strong, positive relationships with business, university, tourism, and civic leaders to foster opportunities for ongoing support, new initiatives, and partnerships throughout the community. Oversee Marketing & Communications in developing and executing a comprehensive plan that will raise public visibility, engage the community, define the brand proposition, build trust, enhance reputation, and deepen loyalty. Commit to Truth and Reconciliation Commission recommendations, including integrating Indigenous knowledge systems and practices into organizational frameworks and resource allocations. Deepen and refine all aspects of communication to support and strengthen the AGA’s brand and visibility. Embrace other mission-oriented partnerships, public visibility, and community engagement responsibilities as needed. The Deputy Director & COO will be an innovative and resourceful leader who is motivated by achieving visitor experience and revenue results, advancing organizational priorit

📌 Deputy Director and Chief Operating Officer (Canada)
🏢 Cultural Human Resources Council
📍 Canada

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