Since 2006, Triple Eight Transport Inc. has grown into a trusted asset-based transportation provider, delivering Full Truck Load services across Western Canada and the Western United States. With terminals in Abbotsford, Calgary, and Edmonton, and our own fleet of reefers, heaters, and dry vans, we've built our reputation on safe operations, innovation, and service excellence — and, above all, on our people. That's why we're building a workplace where employees are empowered to take ownership, share ideas, grow their skills, and build careers alongside our business. Join Triple Eight, and you're not just taking a job — you're joining a team that works hard, supports one another, and shares a common goal: delivering exceptional value to our customers while always striving to do better. We are seeking experienced IT Solutions & Partner Specialist to join our IT team. This is a hands‑on technical role responsible for resolving complex escalations, supporting and improving our IT infrastructure, and helping lead the migration and modernization of systems. The ideal candidate combines strong troubleshooting skills with practical experience in cloud migration, infrastructure administration, networking, identity, security, and Microsoft technologies. This person should be comfortable taking ownership of difficult technical problems, working across multiple systems and vendors, and designing solutions rather than simply following established support procedures. Tier 3 Technical Support Act as senior escalation points for complex issues unresolved by Tier 1/2. Troubleshoot advanced issues across endpoints, servers, apps, networking, identity, cloud, and infrastructure. Perform root-cause analysis and implement permanent fixes for recurring/high-impact incidents.



Support critical systems and coordinate with vendors for escalations. Create and maintain technical documentation and knowledge base articles. Mentor Tier 1 and Tier 2 staff to improve overall support capability. Support planning and execution of on-prem to cloud/hybrid migrations. Execute workload, data, identity, and application migrations with minimal disruption. Identify and support retirement of legacy systems to simplify architecture. Assist with cloud security, backup, DR, performance, availability, and cost optimization. Administer and troubleshoot Windows Server environments. Support virtualization, storage, backup, networking, DNS, DHCP, VPNs, and firewalls. Support endpoint management using tools like Microsoft Intune. Monitor system health, capacity, security, and performance. Support infrastructure upgrades, lifecycle management, and modernization efforts. Develop and test backup, disaster recovery, and business continuity plans. Identify recurring issues and implement scalable long-term solutions. Improve monitoring, alerting, documentation, and deployment processes. Contribute to infrastructure architecture and planning discussions. Cybersecurity Monitor and respond to security alerts, vulnerabilities, and suspected incidents across endpoints, networks, cloud, and user accounts. Investigate security events and lead incident response, including containment, remediation, and root‑cause analysis.



Manage identity and access controls (MFA, conditional access, privileged access, least privilege). Maintain and improve endpoint protection, email security, firewalls, vulnerability management, and security monitoring tools. Review and harden security configurations across Microsoft 365, Azure, endpoints, and infrastructure. Support phishing investigations, account compromises, malware incidents, and related threats. Support backup, disaster recovery, and ransomware readiness. Collaborate with external security vendors and service providers as needed. Maintain security documentation and support ongoing policy, awareness, and process improvements. 5+ years of progressive IT experience , including significant Tier 3, systems administration, infrastructure, or senior technical support responsibilities. ~ Demonstrated experience supporting and troubleshooting complex production IT environments. ~ Hands‑on experience with cloud migration projects , including moving workloads or services from on‑premises infrastructure to cloud or hybrid environments. ~ Solid experience with Microsoft Azure and/or other major cloud platforms . ~ Windows Server ~ Active Directory and Group Policy ~ Microsoft 365 ~ Networking, TCP/IP, DNS, DHCP, VPNs, and firewalls ~ Experience troubleshooting issues across infrastructure, networking, applications, endpoints, and cloud services. ~ Working knowledge of cybersecurity principles, including MFA, least‑privilege access, patching, endpoint security, and infrastructure hardening. ~ Strong documentation and technical communication skills. ~ Ability to independently investigate unfamiliar technical problems and drive them through resolution. ~ Must be l

📌 IT Solutions (Abbotsford)
🏢 Rippling
📍 Abbotsford