Serve CIBC clients in office full-time by answering banking questions, supporting transactions, and connecting them with appropriate team members.

As a Client Service Representative within Personal and Business Banking, you will support day-to-day banking needs in a Banking Center. Use financial services product knowledge, problem-solving skills, and technology confidence to create meaningful client interactions. Flexible banking centre availability includes evenings and weekends, with travel between multiple centres within reasonable distance.

Key Responsibilities:

- Help clients manage their accounts and banking products
- Answer questions and assist with banking transactions
- Connect clients with appropriate CIBC team members




- Introduce mobile banking applications to clients
- Take accountability for client issues and solutions

Requirements:

- Client-first approach focused on meaningful interactions
- Goal-oriented mindset and strong accountability
- Passion for relationships, respect, and authenticity
- Curiosity and commitment to growing knowledge
- Flexibility for evenings, weekends, and multiple centres

Bring financial services knowledge, problem-solving ability, and client care to CIBC’s on-site banking centre team.

📌 CIBC Client Service Representative (Ottawa)
🏢 CIBC
📍 Ottawa