Customer Care Technicians in Calgary or Edmonton inspect homes, resolve warranty concerns, and communicate clearly with homeowners and trades.

At Brookfield Residential, this full time position manages customer orientations, warranty reviews, and call-in service requests. You will investigate homeowner concerns, determine warrantable items, coordinate repairs, and support quality post-occupancy service. The work requires residential construction experience, customer service expertise, and strong communication.

Key Responsibilities:

- Conduct customer orientations and scheduled warranty inspections
- Inspect homes and evaluate homeowner warranty concerns
- Use diagnostic tools to resolve complex home issues
- Coordinate repairs, walkthroughs, trades, and work orders
- Communicate outcomes, actions, and escalations clearly

Requirements:

- Five years residential construction or renovation experience
- Progressive customer service experience
- Proficient computer skills
- Excellent verbal and written communication skills
- Ability to prioritize competing work demands

Bring residential construction, warranty inspection, and customer communication expertise to Brookfield Residential’s Calgary or Edmonton team.

📌 Customer Care Warranty Technician (Edmonton)
🏢 Brookfield Properties
📍 Edmonton