Lead Ricoh site operations in Calgary with workflow supervision and customer communication at the center of daily service delivery. Full time work supports staff, schedules, and quality.

The Site Leader supervises daily operations and staff at a specified location. You may run shifts or the site solo while working mainly as a document specialist or operations worker. The position also supports hiring, firing, performance responsibilities, and month-end management reports when the Site Manager is absent.

Key Responsibilities:

- Supervise daily operations, staff, and assigned shifts
- Implement and manage Ricoh Service Excellence
- Maintain customer contact and resolve operational issues
- Provide workflow and machine operations training
- Complete site reports and management paperwork

Requirements:

- High School Diploma or equivalent work experience
- Three to five years in a mail room or copy centre
- Experience using bindery and related equipment
- Excellent verbal and written communication skills
- Ability to lift 30 or more pounds

Bring site supervision, workflow training, and customer communication skills to Ricoh’s Calgary service delivery operations.

📌 Ricoh Site Leader Operations Supervisor (Calgary)
🏢 Ricoh USA
📍 Calgary