Take the lead at IATA as a Learning Experience Manager. Focus on creating engaging learning journeys in a supportive and inclusive setting. As the Learning Experience Manager, you will play an integral role in shaping how learners interact with our training ecosystem. Your responsibilities include designing learner-centric experiences, engaging stakeholders, and ensuring quality standards across all platforms. You will oversee diverse teams, collaborating to address user needs and maintain high-quality learning solutions in a continuous improvement framework.

Key Responsibilities
• Lead design of engaging learner journeys on training platforms
• Configure learning experiences within LMS systems with quality assurance
• Gather and prioritize requirements from cross-functional stakeholders




• Supervise support for learner-related issues ensuring efficiency
• Set standards for experience consistency and accessibility

Requirements:
• Deep understanding of learning experience design principles
• 8+ years in relevant educational or technology roles
• Strong stakeholder engagement and organizational skills
• Degree in educational technology or related fields
• Excellent command of English; familiarity with other languages is a plus Shape the future of learning solutions in aviation with IATA, driving innovative and inclusive training experiences.

📌 IATA Learning Experience Manager Role (Montreal)
🏢 Iata Consulting
📍 Montreal