Dental Administrator (Kitchener, Waterloo, or Cambridge) Posted Thursday, August 27, 2026 at 6:00 AM Dental Administrator (Concierge) At Passion Dental Group, we’re reimagining what dental care can feel like
- for both our patients and our team. We believe exceptional healthcare starts with hospitality, warmth, and seamless service. We are expanding across the region and seeking a welcoming, detail-oriented Dental Administrator (Concierge) to join our front-of-house team. You will have the opportunity to be placed at one of our three contemporary clinics across Kitchener, Waterloo, or Cambridge . As the face and voice of our practice, you’ll set the tone for every patient experience from the moment they walk through our doors or contact our clinic. Position Type: Full-Time & Part-Time opportunities available Compensation: Competitive hourly wage (commensurate with experience) Flexible availability required for Days, Evenings, and Weekends (Clinics operate 7 days a week with extended evening hours) Dedicated placement at one clinic location within the KWC region (Kitchener, Waterloo, or Cambridge) Scheduling & Appointment Management: Manage patient scheduling, optimize daily clinic flow, coordinate recall lists, and handle incoming phone calls, emails, and inquiries. Billing & Financial Processing: Process payments, submit electronic insurance claims, explain payment options or financing plans, and manage daily accounts receivable balances. Team Collaboration: Work closely with dentists, dental hygienists,



and dental assistants to ensure seamless patient transitions and daily practice success.

Experience:
1+ years of dental administration, medical front-desk, or high-end hospitality/customer service experience preferred. Software Knowledge: Familiarity with dental practice management software (e.g., ClearDent, Dentrix, AbelDent) is a strong asset. Excellent verbal and written communication skills with a qualified, empathetic phone manner. Administrative

Skills:
Strong multi-tasking abilities, attention to detail, and comfort with digital technology and billing processes. Availability: Willingness to work flexible shifts including evenings and weekends to support extended practice operating hours. What Makes Passion Dental Group Different? A modern, non-traditional dental practice focused on comfort, convenience, and elevated patient experiences. Ongoing professional development, cross-training opportunities, and a collaborative team workplace. Extended operating hours 7 days a week to better serve our local communities. Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.

📌 Dental Assistant required for part time or full time (Waterloo)
🏢 Passion Dental Group
📍 Waterloo