Payroll & Benefits Coordinator Reports to: Director, People & Culture Pacifica Housing Advisory Association (Pacifica Housing) has been providing safe and affordable homes for almost 35 years and is one of the largest non-profit housing providers on Vancouver Island. As a charitable organization, Pacifica Housing's vision is to provide Equitable housing in pursuit of thriving communities. Our mission is to advance independence of individuals and families through equitable housing and supportive services. Pacifica Housing is a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building up our fast-growing team with a culture that supports and drives our people and reinforces our team with caring, responsible innovators. Pacifica owns and/or operates 37 properties in addition to a number of programs. A living wage is defined as the hourly amount a family needs to cover basic expenses and is calculated based on the cost of living for that region. Providing a Living Wage is beneficial to the economy, community and employees. Reporting to the Director, People & Culture, the Senior Payroll & Benefits Specialist is the subject matter expert responsible for leading the organization’s payroll and benefits administration functions. The position ensures the accurate and timely processing of payroll, administration of employee benefit and pension programs, and compliance with collective agreements, employment legislation, and regulatory requirements. The Senior Payroll & Perks Specialist serves as a key advisor to leaders and employees on payroll, benefits, taxation, pension administration, leave entitlements, and collective agreement interpretation as it relates to compensation practices.



This role works collaboratively with People & Culture, Finance, operational leaders, union representatives, external vendors, and government agencies to maintain payroll integrity, support organizational compliance, and drive continuous process improvements. Lead the end-to-end administration and processing of bi-weekly payroll for salaried and hourly employees across multiple programs, departments, and funding sources. Ensure payroll practices comply with collective agreements, employment standards legislation, Canada Revenue Agency regulations, pension requirements, and organizational policies. Interpret and administer payroll-related provisions within collective agreements, including premium pay, overtime, shift differentials, statutory holiday pay, seniority-based entitlements, leaves, and retroactive payments. Review and audit payroll transactions to ensure accuracy and timely resolution of discrepancies. Maintain payroll system integrity and oversee payroll-related configuration changes, testing, and process enhancements. Prepare and submit statutory remittances and payroll reconciliations. Coordinate year-end payroll activities including T4s, T4As, pension reporting, Records of Employment (ROEs), and other regulatory requirements. Participate in collective bargaining preparation by providing payroll-related costing, analytics, and reporting support. Support payroll audits and respond to requests from auditors,



government agencies, and regulatory bodies. Benefits, Pension & Leave Administration: Oversee the administration of employee benefits, pension, RRSP, and group insurance programs. Act as the primary organizational contact for benefits carriers, pension administrators, and third-party providers. Ensure accurate enrollment, changes, terminations, and reconciliation of benefit and pension deductions. Administer employee leaves including disability, maternity/parental leave, sick leave, WCB claims, and other legislated leaves. Provide guidance to employees and managers regarding benefit eligibility, coverage, pension participation, and leave provisions. Develop, maintain, and analyze payroll, benefits, and workforce reports to support operational and strategic decision-making. Reconcile payroll and benefits information with Finance and prepare reports required by funders, auditors, and government agencies. Identify trends, risks, and opportunities related to payroll costs, overtime, absenteeism, and benefits utilization. Maintain HRIS, payroll, and attendance systems to ensure data integrity, accuracy, and confidentiality. Lead payroll testing and implementation activities associated with system upgrades, process improvements, and new program initiatives. Serve as the organization's senior payroll and benefits resource and provide guidance to leaders regarding payroll administration and collective agreement application. Develop and deliver payroll and timekeeping training for managers and supervisors. Support organizational planning initiatives by providing workforce data, compensation reporting, and payroll analysis. Develop and document payroll procedures, controls, and best practices.

📌 Sr. Payroll (Victoria)
🏢 Pacifica Housing Advisory Association
📍 Victoria