Enhance guest experiences as a Bilingual Guest Services Agent at Fairmont Chateau Laurier in Ottawa. Utilize your language skills and customer service knowledge in a welcoming hotel workplace. This part-time, permanent position requires fluency in English and French while focusing on delivering exceptional service. Key responsibilities include assisting tour check-ins, handling guest registrations, and managing emergency team duties. The role is ideal for those with prior front desk experience who thrive in busy settings. Key Responsibilities:

- Provide exceptional services to guests and tour groups
- Register guests efficiently during check-in and check-out
- Generate reports for hotel departments as needed
- Assist in crisis and emergency situations




- Uphold all safety and service standards in the hotel

Requirements:

- Fluent in English and French, both spoken and written
- Experience as a Front Desk Agent in hotel settings
- Proficient in cash handling and computer systems
- Ability to work evenings, weekends, and overnight shifts
- Detail-oriented with strong decision-making skills

Immerse yourself in the vibrant atmosphere of Fairmont Chateau Laurier and elevate guest experiences while speaking both official languages. #J-18808-Ljbffr

📌 Bilingual Guest Services Agent at Fairmont (Ottawa)
🏢 SmartRecruiters
📍 Ottawa