Customer Service RepresentativeApply: In office: Cranbrook, BC, CAN: Full time: Posted Today: R26\_0000031109SUMMARYUnder close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES* Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
* Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
* May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
* Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
* Orders items to ensure appropriate inventory levels are maintained for customers.
* Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
* Determines the most cost effective shipping method for customer orders.




* Partners with Account Representatives to ensure customer satisfaction.
* May pull inventory and prepare order for shipment to customer.
* May handle customer returns.
* EDUCATION & EXPERIENCETypically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. Strong communication skills including written, verbal, and listening.
* Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
* All company vehicles are subject to continuous video monitoring. COMPANY INFORMATIONMotion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay. #

📌 Client Service Representative (Cranbrook)
🏢 Motion
📍 Cranbrook