At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; We get energy from ongoing learning and growth. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. We are hiring for an individual to join our Housing Services team as a Health Initiatives Manager. This role supports programming for participants living in ShelterCare and Supportive Housing. This role also works collaboratively with all House of Friendship programs. They will provide leadership and coordinate the daily operation for the Health Initiatives team by providing supervisory support to staff involved in facilitating participant pathways and ensuring wraparound health supports are available. This is a permanent, salaried, full-time (37.5 hours per week) position with paid sick time, personal days, vacation time; group health benefits and defined contribution pension plan. Schedule is generally Monday to Friday, from 8:30am to 4:30pm, with pre-planned evening and weekend work to support the 24/7 program operations. Valid G class driver’s license is required for travel throughout Waterloo Region. Lead, develop and support the team (staff, volunteers and students), including coaching and development, team dynamics, conflict management etc. Responsible for all aspects of leading a team including recruitment, retention, training and onboarding, supervision, performance assessment, development and management Responsible for the allocation of staff, students and volunteers based on the needs of each program and/or site Responsible for all aspects of service operation including development and review, budget, allocation of resources, and relationships with funders and community partners,



staff and participant safety Responsible for all aspects of service data collection including completing audits of staff logs and running reports to ensure data collected is reliable and valid Responsible for ongoing service evaluation and quality improvement, leading service reviews and service evaluation initiatives Maintain high level proficiency with respect to confidentiality in compliance with Personal Health Information Protection Act (PHIPA) Responsible for the management financial functions Responsible for property management functions Collaborate with partners and agencies to provide relevant health services into House of Friendship environments Represent House of Friendship at various community development and neighbourhood related meetings and community forums and events; Take a lead role in community consultation and leadership development initiatives Maintaining partnerships, presence at appropriate community tables/communities of practice On-call responsibilities for after-hours emergency crisis Very solid leadership, team building and decision-making skills required including demonstrated strength in coaching and developing people and teams Experience with coaching and mentoring for personal growth and development, including the ability to coach others through conflict Commitment to work with and support training of students,



volunteers and new employees as required Demonstrated skill in building and maintaining productive relationships (staff, community partners, funders) Knowledge of complementary therapies is preferred Demonstrated capacity for accurate and efficient documentation and computer data entry Commitment to stage matched, strengths based, person-centred quality psychotherapy services Advanced knowledge of and training in substance abuse and recovery issues Knowledge of Ministry of Health and Long-Term Care requirements Knowledge of local community agencies and resources is an asset Commitment to ongoing professional development and training Group facilitation and management skills Familiarity with data collection tools used to set and monitoring targets and support improvement University degree in Social Work, Counselling or related field of study Professional registration, in good standing, with a regulated health professional college or related healthcare regulatory body in Ontario [e.g. College of Nurses of Ontario,Ontario College of Social Workers and Social Service Workers (OCSWSSW), College of Registered Psychotherapists of Ontario (CRPO)] Minimum 3 years leadership experience, developing, leading and coaching a team required Knowledge of substances, problematic substance use, recovery oriented, stage matched interventions, evidence informed practices and clinical treatment modalities, including but not limited to Motivational Interviewing and Cognitive Behavioral Therapy required Experience with collaboration, program development and program implementation Experience providing clinical supervision Commitment to understand and uphold the mission and values of House of Friendship is expected Exemplary emotional intelligence, resilience, communication, conflict management

📌 Health Initiatives Manager (Ontario)
🏢 House of Friendship of Kitchener
📍 Ontario