Community Relations Consultant Location:

Sudbury, ON, CA

Hiring salary range: $4,102.00 - $5,508 / Bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One

Job Function

Under the direction of the manager and line management provide community/municipal relations services and support to assist project teams to obtain regulatory approvals for the development of new transmission facilities/other strategic corporate priorities, as well as assistance in addressing other community/municipal issues that may affect the company's reputation and customer satisfaction.

General Accountabilities

Compile and maintain community/municipal profile database. Identify key stakeholders affected by the project or who may have an interest in the project e.g. elected officials (e.g., mayors, councillors, MPPs), municipal/regional/county staff, public interest and ratepayers groups, media, members of the general public and other key stakeholders for each transmission project or community/municipal issue. Research interests, demographics and unique features of the community/municipality (e.g., recent economic and growth trends and recent facilities development).

Prepare a range of written documents and communication pieces to inform/educate stakeholders about Hydro One activities/projects.



Respond to written enquiries and document consultation process in reports for the purposes of regulatory proceedings including written products such as letters, reports, notes of meeting, evidence for regulatory applications and hearings, news releases, newspaper ads, information panels and web copy in support of transmission projects or community/municipal issues.

Attend team meetings for transmission projects and community/municipal issues. Represent corporate communications and the community/municipal relations viewpoints in discussions of local project requirements and strategies to address issues.

Assist senior staff in implementing community/municipal relations programs. Prepare supporting documents and materials for discussions and meetings with key audiences (e.g., council presentation).

Organize public consultation activities, e.g., public information centres, community/municipal meetings and other community/municipal events in support of Hydro One transmission project. Represent the company at other municipal, community or special events to further corporate objectives (e.g., trades shows, local fairs, community presentations, municipal conferences, etc,). Manage logistics with respect to venues, arranging staff attendance and the production and transport of supporting materials.

Provide a communications link between key stakeholders (e.g., municipal staff,



elected officials, special interest groups, property owners) and Hydro One's corporate communications staff. Ensure information exchange is conducted in a timely manner and updates are provided on a regular basis. Document all correspondence, written and oral in database.

Respond to telephone or email enquiries from the general public and the media when they show interest or concern in matters related to Hydro One projects or other activities or issues affecting Hydro One served communities/municipalities. Track all public contacts in database.

Keep up-to-date with the latest developments in the field of community/municipal relations/public affairs and specifically public Pay Scale Group MP4 Points 0287 consultation research and techniques.

Perform other duties as required.

Selection Criteria Education

Requires a knowledge of corporate communications specializing in public affairs and consultation to evaluate and interpret trends and public opinion patterns.

Requires a good knowledge of English and communication skills to effectively communicate both orally and in writing with all levels of management, municipals officials, community leaders and the general public. This knowledge is considered to be normally acquired through the completion of 4 years of University training (Grade XII plus 5 years).

Experience

Requires experience in such fields as corporate communications, public affairs and media relations to be familiar with the preparation of public information centres, stakeholder meetings, the preparation of material for publication, documentation testimony at public hearings for public relations and public consultation programs.

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📌 Community Relations Consultant (Manitoulin District)
🏢 Hydroone
📍 Manitoulin District