Active in over 60 countries and all 50 US States, we protect the customers of the world’s largest digital companies, including Klarna, Revolut, Stripe, Priceline, Agoda, Booking.com, Turkish Airlines, Tongcheng Travel, eBay, and Uber, with seamless, end-to-end experiences. Cover Genius has protected more than 73M customers globally across 240M policies with USD $3.2BN in gross written sales. As part of our team, you’ll help drive our AI-first roadmap, developing hyper-personalization engines, agentic distribution, and automated claims infrastructure, while building the scalable technology powering the fast-growing $70B embedded protection market. Our people are: Accountable, customer-obsessed, collaborative, driven As a Senior Client Solutions Engineer on our Product Team, you will articulate and showcase the value of our product offerings from pre-sales, to guiding partners through the integration process and supporting them post-implementation. To drive success in this role, you will have a proven track record of technical problem-solving and client engagement, along with a deep understanding of software development and system architecture. As a Senior Client Solutions Engineer, you will need to effectively communicate complex technical concepts to both technical and non-technical stakeholders. You will be responsible for partnering with clients to understand their technical requirements and challenges, and then designing and implementing tailored solutions that align with their needs. Work with the Partnership team to assist with new partnership opportunities,



prepare technical sales material, develop proof of concepts (POCs) and support demonstrations to win new business Design optimal solutions to ensure minimal technical issues, enable opportunities for growth and provide the ideal customer experience Effectively communicate complex technical concepts to both technical and non-technical stakeholders. Lead technical discovery sessions to understand customer workflows and design custom integration blueprints using our REST APIs. Provide hands‑on coding assistance, sample scripts, and architectural guidance to customer developers during the onboarding phase. Growth & Process Improvement: Use SQL, Google BigQuery, Google Data Studio and related technologies to identify and present actionable business growth opportunities to partners 8 or more years programming experience in Python, JavaScript, Java, or PHP ~8 or more years of experience with web technologies such as HTML, JSON, etc ~8 or more years of customer-facing experience in sales, sales engineering, consulting or related function ~ Proficiency with AI and LLM tooling, including practical experience building or deploying agentic workflows,



with the ability to evaluate outputs critically and apply AI to accelerate technical delivery and client engagement ~ Proven ability to communicate complex ideas in a clear, concise manner both verbally and in writing ~ Bachelor's degree in a relevant field, A postgraduate degree and/or record of academic achievement is also desirable Commitment to continuous learning and improvement Customer first focus and attitude We act decisively, move with intention, and hold a high bar. Champion Our Customers: We lead with empathy and center the customer, turning complex disruptions into seamless moments of trust. Versatile Work Environment
- Our teams are hybrid. We work from home on a Wednesday and Thursday and attend the office on Monday, Tuesday and Friday with flexibility around start/finish times. The Legal & Privacy Stuff Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. By submitting your application, you acknowledge that we may collect, store, and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy. *

📌 Senior Solutions Engineering (Vancouver)
🏢 Cover Genius
📍 Vancouver