PetSmart Surrey, British Columbia, Canada Join PetSmart as a Retail Store Manager PetSmart does Anything for Pets and Everything for You
- JOIN OUR TEAM About Life At PetSmart Paid bi-weekly ~ Health

benefits:
medical, dental, vision ~Paid time off for full-time associates ~ Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating. Address and administer associate complaints and grievances. Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events. Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps;) and code of ethics for themselves and their team. Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures. Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents. Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk.



Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; Business Management: Deliver corporate strategy and profitability goals by executing the direction set leadership. Manages expenses such as labor and supplies and any other relevant store metrics. Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation. Accountable for processing payroll weekly and managing labor within a budget. 4-6 years of retail leadership or experience in a customer-focused workplace. ~ Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed ~ Proficiency in computer applications. ~ Ability to react under pressure and maintain composure. ~ While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. #

📌 Retail Grocery Store Manager (Vancouver)
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