Lead Accident Benefits claims operations with coaching, quality assurance, and performance management at Intact in Edmonton or Calgary. This is a hybrid opportunity.

As an Accident Benefits Unit Claims Manager, you will lead a growing team and manage operations supporting business goals. The work includes communication, process improvement, technological advancements, audits, compliance, and high-quality claims handling. This full-time permanent opportunity is based in Edmonton or Calgary, with four office days initially, transitioning to three weekly.

Key Responsibilities

Set performance expectations through coaching and mentoring

Manage operations against key business goals

Develop process improvement and technology initiatives





Audit staff files and calls for quality assurance

Measure performance, productivity, compliance, and claims quality

Requirements

Two years corporate management or four years insurance experience

Leadership skills engaging, coaching, and engaging staff

Strong communication and superior interpersonal skills

Empathy, integrity, and customer-focused judgment

Commitment to self-development and ongoing learning

Bring claims leadership, audit discipline, and team coaching experience to Intact’s Accident Benefits operations in Alberta.

📌 Accident Benefits Claims Manager (Winnipeg)
🏢 Intact
📍 Winnipeg