Administrative Assistant/Receptionist

About us:

Orangeville Family Medical Centre is a small business in Orangeville, ON. We are inclusive and creative.

:

Our busy clinic is looking for a Full-time Receptionist/Administrator to preform a number of administrative duties, including greeting patients, answering phones, booking appointments, medical billing etc.

Responsibilities:

Reporting to the Clinic Manager, will have superior customer service skills and a positive friendly attitude. Overall, you will coordinate patient flow through the clinic, schedule appointments, take payment for services rendered and support the clinical team’s administrative needs. The successful candidate must be available during clinic hours: Mondays through Friday 8am- 5pm, as well as one evening weekly (12pm-8pm) and be in the rotation for a Saturday clinic (approx. one in every 5 weeks).

Specifically, you will:

- Greet and screen patients for symptoms as they arrive, check them in for appointment, including taking payment or OHIP card as required;
- Make patient appointments via in person and by phone and manage providers’ schedules to maximize patient appointments;
- Create and maintain patient records in Electronic Medical Record (EMR) system, containing all consent forms and relevant documentation;
- Receive and send faxes, make photocopies and scan documents;
- Maintain the confidentiality of all patient information to ensure patient privacy is protected at all times;
- Medical billing,



update health card information.
- Provide general administrative and clerical support, including but not limited to drafting letters and documents, creating reports, copying, filing, faxing, scanning, emailing and scheduling appointments;
- Other duties as required.

Education:

- A minimum of one-year related healthcare experience in a busy healthcare clinic
- Completion of the Certificate of Medical Office Administration is a strong asset

OR

- Extensive customer service work experience

Experience/Skills:

- Experience using an electronic medical record system an asset (PS Suite)
- Confidentiality
- Excellent oral and written communication skills.
- Excellent interpersonal skills
- Medical billing and terminology
- Team player
- Ability to multi-task and work under pressure while remaining calm.
- Must have strong time-management skills and be able to prioritize requests and job duties.
- Dependability, punctuality and excellent attendance are essential.
- Must be willing to provide COVID-19 proof of vaccination

COVID-19 considerations: All current COVID-19 protocols are in place

Job Types: Full-time, Permanent

Pay: $20.81 per hour

Benefits

- In office parking
- Paid time off
- RRSP match

Application question(s):
- Are you available to work evenings and weekends as stated in the posting?
- Are you willing to provide proof of COVID-19 vaccination?

Experience:
- Medical office: 1 year (required)

Work Location: In person

📌 Administrative Assistant & Receptionist For Busy Medical Clinic (Orangeville)
🏢 Orangeville Family Medical Centre
📍 Orangeville