Urgent Role

Role- Agile Program Manager (Technical)

Location- 2-3 days onsite in Toronto

Contract Role

Agile PM

Agile Program Manager (Technical)

About the Role

- We are looking for a Technical Program Manager who combines strong program management fundamentals with hands-on fluency in Agile and who is excited to apply AI tools thoughtfully to make program delivery faster, more consistent, and more scalable.
- This is not a “traditional” program manager role. You'll be expected to actively identify where AI-enabled workflows - for reporting, risk detection, status synthesis, documentation, dependency mapping, and more - can reduce manual overhead and improve the quality and repeatability of program execution, while maintaining the judgment and stakeholder trust that only an experienced program manager brings.
- You will work across a matrixed set of stakeholders - engineering, product management, business sponsors, finance, risk, and compliance - to plan, sequence, and deliver initiatives that meet the rigor expected in a regulated financial environment.

What will you do?

- Own end-to-end program management for Azure and On-Premise environments - from intake and planning through execution, delivery and closure.
- Apply Agile practices and methodologies (Scrum, Kanban, SAFe) across multiple teams to drive agile planning, flow management, continuous refinement, and continuous delivery/integration.
- Partner with engineering, product, business, and finance stakeholders to align priorities, manage dependencies, and communicate program status, risks, and trade-offs clearly and proactively.
- Identify, evaluate, and implement AI-enabled tools and workflows to improve the efficiency, consistency, and repeatability of program management practices (e.g., automated status reporting, AI-assisted risk/dependency identification, meeting synthesis, documentation generation).
- Establish and maintain program governance artifacts - roadmaps, RAID logs, dashboards,



and executive-level reporting - with an eye toward automation and self-service where possible.
- Facilitate cross-team ceremonies (planning, syncs, retrospectives) that keep distributed technical teams aligned and unblocked.
- Drive continuous improvement of team delivery practices, coaching teams on Agile and DevOps principles (CI/CD, flow metrics, WIP management).
- Manage escalations and resolve cross-team conflicts, balancing technical constraints, business priorities, and regulatory/compliance requirements.
- Contribute to the maturity of the technical program management function itself - helping define what “AI-enabled program management” looks like as a practice within the organization.

What Do You Need to Succeed?

- Program Management
- Proven experience as a Technical Program Manager or Program Manager, ideally within a financial institution or another highly technical, regulated setting.
- Demonstrated ability to manage multiple concurrent, cross-functional programs with competing priorities and dependencies.
- Strong communication skills, with experience presenting to and influencing senior stakeholders across business and technology.
- Agile & Delivery Practices
- Deep, applied knowledge of Agile frameworks - Scrum, Kanban, and SAFe - including experience implementing and scaling these across multiple teams.
- Hands-on experience with agile planning, flow management, continuous refinement, and continuous delivery/continuous integration practices.
- Required experience with Jira and Confluence for program tracking, planning, and documentation.




- Familiarity with metrics that support flow and delivery management (velocity, cycle time, throughput, flow efficiency).
- Technical Fluency
- Solid working knowledge of Azure and On-Premise infrastructure.
- Comfortable engaging in technical conversations with engineering teams on topics like infrastructure, migrations, platform services ,operations, without needing to be a hands-on engineer.
- AI-Enabled Ways of Working
- Practical experience using AI tools (e.g., generative AI assistants) to improve personal or team productivity - reporting, documentation, synthesis, or workflow automation.
- A thoughtful, judgment-driven approach to applying AI: knowing where it adds real efficiency and repeatability, and where human oversight and expertise remain essential.
- Curiosity and a continuous-learning mindset toward emerging AI capabilities relevant to program and delivery management.
- Nice to have: familiarity with GitHub Copilot, Windsurf, and Visual Studio Code. Prior use of these specific tools is not required, but experience with similar AI-assisted platforms is a strong plus.
- Cross-Functional Collaboration
- Experience partnering effectively with stakeholders across engineering, product management, business, and finance functions.
- Ability to translate between technical and non-technical audiences, and to build trust across diverse stakeholder groups.
- Nice-to-have
- Experience in a financial services, banking, or other highly regulated industry.
- Relevant certifications (PgMP, SAFe Agilist, ACSM, KMP, or equivalent).
- Familiarity with cloud governance, cost optimization, or FinOps practices.
- Experience building or piloting internal AI-enabled tooling or workflows for program/portfolio management.

Job Skills

- Artificial Intelligence Techniques, IT Program Management, Planning, Strategic Objectives

Regards

Ravi Sharma

[email protected]

Phone : (phone hidden)

Pay: $45.00-$50.00 per hour

Work Location: In person

📌 Agile Program Manager (Toronto)
🏢 Global Applications Solutions
📍 Toronto