Join Amazon as a Software Development Engineer, enhancing customer service with Amazon Connect Contact Lens. Your work will directly impact millions by improving technology-driven interactions. In this crucial engineering role, you will be part of a fast-growing team focused on creating a next-generation contact center.

Your knowledge of system architecture and experience with up-to-date web technologies will be vital in addressing complex engineering problems. Collaborate closely with technical leaders to bring innovative solutions to fruition. Key Responsibilities:

- Develop and maintain scalable systems for contact centers
- Collaborate with cross-functional teams for project success
- Engage in coding standards, testing, and operations
- Solve algorithmic problems to enhance service capabilities
- Incorporate AI solutions into contact center technology

Requirements:

- 3+ years of software development experience
- 2+ years in design and architecture of systems
- Strong programming skills in at least one language
- Background in full software development life cycle
- Bachelor's degree in computer science is advantageous

Utilize your engineering skills to make a meaningful impact on customer experiences at Amazon Connect.

📌 Amazon Connect Software Development Engineer (Vancouver)
🏢 Amazon
📍 Vancouver