Customer service and digital banking skills define this Senior Customer Experience Associate role at Scotiabank in Deux-Montagnes, Quebec.
As a senior branch associate, you will support customers throughout their banking journey. The work includes relationship building, simple sales, financial advice, and digital banking demonstrations. You will help customers understand options and manage everyday banking needs.
Key Responsibilities:
- Lead the lobby and triage or assist customers
- Identify simple sales opportunities and fulfill customer needs
- Open day-to-day accounts and process GICs
- Nurture long-standing customer relationships
- Introduce mobile banking applications and digital options
Requirements:
- Strong customer service and relationship-building skills
- Experience conducting straightforward sales and marketing calls
- Experience providing financial advice
- Strong technical skills with digital banking options
- Flexible schedule availability; banking experience is an asset
Bring customer service, financial advice, and digital banking expertise to Scotiabank’s senior branch associate team in Deux-Montagnes.