Lead PetSmart store operations through merchandising, inventory management, and pet care while guiding associates as a full time retail leader.

As a Retail Operations Lead, you share responsibility for operational excellence while upholding PetSmart’s vision, mission, values, and strategy. You will support associate development through training, onboarding, mentoring, coaching, and feedback. The work also includes point-of-sale systems, store standards, opening and closing procedures, and safe pet care.

Key Responsibilities:

- Guide associates in merchandise handling and product presentation standards
- Execute receiving, product placement, seasonal displays, and promotions
- Manage inventory levels, audits, discrepancies, and replenishment recommendations




- Maintain pet care standards, including cleaning, feeding, and watering
- Act as leader on duty, assigning tasks and addressing concerns

Requirements:

- Two or more years of retail supervisory experience
- Customer-focused environment experience
- Full-time availability, including evenings, weekends, and holidays
- Computer application proficiency and strong communication skills
- Ability to lift up to 50 pounds frequently

Bring retail supervision, inventory expertise, associate coaching, and pet care commitment to PetSmart’s store operations.

📌 PetSmart Retail Operations Lead (Canada)
🏢 PetSmart
📍 Canada