AK Autobody & Repairs Ltd. is part of New Profession Auto Group, a fast-growing and respected towing and roadside service provider operating in the Burnaby area. We pride ourselves on delivering fast, safe, and professional service to every customer.
Our group currently operates six automotive service locations across the Greater Vancouver Area, offering a full range of services, including collision repair, mechanical service, glass repair, and towing. With a skilled team and years of industry experience, we provide high-quality, one-stop automotive solutions for our clients.
AK Autobody & Repairs Ltd. is looking for a reliable, friendly, and organized Front Office Administrator to join our team full-time. As the first point of contact for customers, you will play an important role in delivering excellent customer service and supporting daily shop operations.
Responsibilities
- Greet customers in person and answer incoming phone calls
- Schedule appointments and manage repair timelines
- Provide customers with updates regarding vehicle repair status
- Process payments and assist with basic invoicing
- Communicate effectively with technicians and management
- Maintain accurate customer records and documentation
- Perform general administrative tasks as needed
Schedule
- 8-hour shift
- Monday to Friday
- Overtime as required
Requirements
- Fluent in English (required)
- Cantonese and/or Mandarin language skills are a strong plus
- Previous automotive front office or administrative experience preferred
- Strong customer service and communication skills
- Basic computer skills (email, scheduling, and invoicing systems)
- Ability to multitask in a fast-paced environment
- Professional, positive, and team-oriented attitude
Perks
- Extended health benefits available after completion of probation
Job Type: Full-time Pay: $20.00-$25.00 per hour
Benefits
- Dental care
- Extended health care
- Life insurance
- Paid time off
Work Location: In person
📌 Auto Body Front Office Administrator (Burnaby)
🏢 New Profession SVA Collision
📍 Burnaby
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