Donor Centre Customer Service Representative (Canada)

Donor Centre Customer Service Representative (Canada)

24 Oct
|
Canadian Blood Services
|
Canada

24 Oct

Canadian Blood Services

Canada

Use strong communication and client service skills as a part-time Donor Centre Representative in Canadian Blood Services’ Victoria centres. Support welcoming donor experiences.

Canadian Blood Services seeks a regular part-time representative for its Collections team in BC-Victoria donor and mobile centres. You will greet donors, confirm appointments, answer questions, and support safe collection operations. Flexibility, interpersonal skills, and Microsoft Word and Outlook experience are significant.

Key Responsibilities:

- Greet donors and provide excellent customer service
- Confirm and rebook donor appointments accurately
- Respond to donor questions with clear communication
- Prepare workstations, computers, printers, and schedules
- Update online booking systems as needed

Requirements:

- Completion of high school
- One year hospitality or customer service experience
- Microsoft Word and Outlook technical skills
- Ability to learn new systems and programs
- Additional language skills considered an asset

Support Canadian Blood Services donors through communication, appointment coordination, and dependable customer service across Victoria collection sites.

📌 Donor Centre Customer Service Representative (Canada)
🏢 Canadian Blood Services
📍 Canada

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