Direct Energy, an NRG company, is seeking an Active Collections Specialist to support quality assurance, vendor oversight, performance analytics, and regulatory compliance across active collections operations. You will evaluate collection activity, identify operational risks and gaps, produce actionable reporting, and support continuous improvement with internal teams and external vendors.
The role emphasizes meticulous documentation, testing support, and collaboration with cross-functional
📌 Active Collections QA (Canada)
🏢 NRG Energy
📍 Canada
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