Salary

The salary range for this position is CAD $38.88 - $55.89 / hour

Job Summary

As a Contract Performance Specialist you will support the development, implementation and review of performance metrics, analytics, and related indicators in all contract management and performance business streams. In addition, you will ensure the initiatives identified by the Contract Management Office relating to contract administration and contractor performance are clearly monitored during the contract life cycle.

Build on your education and career experience as you:

- Uses software to support the development of indicators, implementation and review of performance metrics and related indicators in all contract management and performance business streams.
- Monitors contracts throughout their life cycle; develops and implements corrective actions in process and/or contract changes to mitigate variances regarding operational and performance standards.
- Ensures contract performance accountability and service provider compliance to contract terms are met through the oversight, monitoring and analysis of key performance indicator information.
- Represents Contract and Supply management on various internal & external projects; participates on committees regarding service contracts; liaises with service providers as required.
- Monitors activities and performs variance analysis to identify activity anomalies; performs corrective action as required; identifies efficiencies and promotes optimal use of available resources; provides recommendations on current and future service program adjustments.

Are you passionate about joining our team? We will be looking for you to have:

- A level of education,



training and experience equivalent to a Bachelor's degree in a related discipline such as Health Administration or Business Administration, Contract Management, Operations Management
- Three (3) to five (5) years' recent related experience in contract management, negotiation and contract execution, preferably in public sector.

An equivalent combination of education, training and experience may be acceptable.

This is a Full Time position, based at our Central City office in Surrey, BC.

#LI-DNI

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Manager, Contract Negotiation & Performance, the Contract Performance Specialist, supports the development, implementation and review of; performance metrics, analytics, and related indicators in all contract management and performance business streams for Fraser Health Authority (FH). The Contract Performance Specialist, ensures that initiatives identified by the Contract Management Office relating to contract administration and contractor performance are clearly monitored during the contract life cycle. The Contract Performance Specialist, articulates the operational plan, business processes,



and contract methodologies by working closely with program areas within FH. The role also, develops positive and cooperative relationships with programs stakeholders including key contractors, Systems Optimization, Finance, PHSA Accounts Payable, IMIT, Physician Services, LTC/AL, MHSU, PCN, Facilities, members of appropriate Supply Chain Management Associations, as well as Contract Management Leaders in other health authorities. The Contract Performance Specialist, works with FH Legal Counsel and the Manager, Contract Negotiation and Performance to ensure contract strategy, performance management, reporting, and contract enabling software, procure to pay processes for contracted services are managed effectively.

Responsibilities

1. Uses software to support the development of indicators, implementation and review of performance metrics and related indicators in all contract management and performance business streams.
2. Monitors contracts throughout their life cycle; develops and implements corrective actions in process and/or contract changes to mitigate variances regarding operational and performance standards.
3. Ensures contract performance accountability and service provider compliance to contract terms are met through the oversight, monitoring and analysis of key performance indicator information.
4. Conducts regular analysis and reporting of contract performance accountability by developing and implementing mechanisms to track, analyze, monitor and report information related to quality and key performance indicators such as utilization levels, contract financial/budgetary performance, attainment of specif

📌 Contract Performance Specialist (Canada)
🏢 Fraser Health Authority
📍 Canada