Lead bilingual social media engagement for Rethink in Toronto, using sharp writing and active listening across brand handles daily. Work in English and French across a hybrid setting.

As Community Manager, you will manage communities for major brands while supporting daily publishing, real-time listening, and front-line engagement. Your work includes creative responses, issue escalation, trend spotting, and collaboration with account and social teams. Quebec cultural knowledge is essential.

Key Responsibilities:

- Manage inbound and outbound engagement across social platforms
- Craft brand-guided responses with creative conversational tone
- Escalate potential issues using risk management protocols
- Flag trends, viral comments, and user-generated content
- Maintain response banks, FAQ logs, and publishing calendars

Requirements:

- Two to four years managing social communities for major brands
- Native fluency in French and English
- Deep knowledge of Quebec culture
- Strong written communication skills
- Quick, witty conversational instincts

Bring bilingual communication, social publishing, and community engagement expertise to Rethink’s Toronto brand accounts every day.

📌 Bilingual Social Media Community Manager (Canada)
🏢 Rethink Canada
📍 Canada