Automotive Service Manager Wanted!!!!

Wonder Auto & Tire Enfield, N.S., part of the Shift Auto Group is seeking a driven and experienced Service Manager to lead our team.

As a trusted name in automotive service, Wonder Auto & Tire is known for top-quality repairs and customer-first service. We’re looking for a strong leader with automotive experience to drive operational efficiency, lead a skilled team, and deliver excellent customer experiences.

About the Role

As a Service Manager, you will oversee all day-to-day operations of the Enfield location. Your primary responsibilities will include driving operational efficiency, leading a high-performing team, maintaining customer satisfaction, and meeting profitability goals. This role is ideal for someone with a background in the automotive industry, a natural ability to lead, and a commitment to exceptional service.

Key Responsibilities

Operations Management

- Oversee daily operations to ensure smooth, efficient service delivery.
- Manage inventory, tools, and equipment to support service excellence.
- Monitor and manage branch budget, expenses, and revenue.

Team Leadership

- Hire, train, and supervise staff, ensuring high performance across all roles.
- Foster a collaborative,



positive work workplace that encourages growth.
- Conduct regular performance evaluations and provide coaching as needed.

Customer Experience

- Maintain high standards of customer service and resolve customer issues promptly.
- Implement strategies to improve customer satisfaction and loyalty.
- Oversee appointment scheduling to enhance service flow and reduce wait times.

Sales & Business Development

- Develop and execute sales strategies to meet revenue targets.
- Analyze market trends and local competition to identify growth opportunities.
- Represent the branch through local marketing initiatives and community involvement.

Compliance & Safety

- Ensure full compliance with industry regulations and company policies.
- Promote and enforce workplace safety standards for both staff and customers.

What We Offer

- Competitive salary with performance-based bonuses. ( $75,000-$90,000)
- Comprehensive benefits package including health, life, disability insurance, EFAP, and paid time off.
- Ongoing training and career development opportunities.
- Employee discounts on automotive products and services.

Apply Today—we would love to hear from you!

📌 Branch/Service Manager (Elmsdale)
🏢 Shift Auto Group
📍 Elmsdale