Who we are
Our mission at Quandri is to transform insurance into a trusted and delightful experience using AI. We are building the AI operating system for North America’s best insurance agencies and brokerages.
For the first time ever, we have the technology to fundamentally change how insurance operates, and the stakes are human. Better insurance means families protected from harm, businesses able to take risks, and communities more resilient when the worst happens. For insurance practitioners, the ability to deliver this level of service finally becomes possible.
What we do
Quandri brings deeply specific, vertically-focused AI to the industry’s most critical stakeholders: insurance agencies and brokerages.
Agents are the lifeblood of the industry, the place where most property and casualty insurance is sold and serviced. Yet operating an agency is harder than ever. Peak product complexity, accelerating consolidation, a deepening talent crisis, and the AI revolution are all reshaping how agencies work.
Quandri sits at the cutting edge of this shift, rebuilding how agencies operate one workflow at a time. We pair a deep understanding of insurance processes, systems, and data with reliable technical capability and proprietary models, so the transformation is tangible and operational rather than aspirational.
We’re making insurance better for policyholders, while helping insurance brokerages deliver a better client service, grow faster, and harness AI so that they control the future of insurance distribution.
Why join us?
You’ll join a fast-moving team with real ownership, direct access to leadership, and a genuine hand in shaping the company's next chapter.
We are headquartered in beautiful Vancouver, BC, backed by leading US and Canadian investors, and the recognition has followed:




Linked In’s Top Canadian Startups in 2024 & 2025
Deloitte’s Fast 50
CB Insights’ Insurtech 50 and Fintech 100
The Globe and Mail’s Top Growing Companies in Canada.
About The Role
We’re looking for a customer-obsessed, systems-minded Enterprise Implementation Manager to join our growing team. You’ll be the quarterback for onboarding strategic brokerage/agency partners—aligning stakeholders, defining success metrics, managing deployment timelines, and ensuring user adoption.
You’ll work cross-functionally with Product, Engineering, CS, and Sales to ensure our customers have a seamless, high-impact implementation experience. You’re a builder. You thrive on bringing clarity to chaos. You’re deeply organized, and excited by improving systems and scaling success. Travel up to 25% of the time may be required in this role.
What You’ll Do
Customer Implementation & Project Management
Own implementation lifecycle from pre-sale requirements discovery to go-live.
Build project plans, align technical/business requirements, and manage stakeholder expectations.
Collaborate with the customer’s IT and business stakeholders to define project scope, data requirements, and success criteria.
Deliver high-touch onboarding experiences that drive adoption and long-term success.
Ensure data connectivity and extraction pipelines are properly configured,



working with specialist resources if required.
Conduct QA and testing of the implemented solutions. Validate AI-generated outputs for accuracy, business relevance, and alignment with customer context - applying domain knowledge where the AI cannot.
Deployment & Change Management
Build repeatable implementation playbooks, training assets, and workflows.
Track implementations status in Quandri’s project management and reporting tools; report key KPIs to drive alignment.
Manage risks, dependencies, and timelines across cross-functional stakeholders.
Keep project status visible to executive leadership, both internally and with the customer; elevate when required to drive urgency and resolve blockers.
Enable key customer users to use and extend the solution independently, setting the foundation for long‑term adoption.
Manage project outcomes against timelines, scope, and customer expectations.
Train and demonstrate to customer users, guiding them on the path to sustained value.
Document solution design decisions and configurations for future reference and handoff.
Visit customers onsite to lead configuration, training and adoption efforts.
Voice of Customer & Continuous Improvement
Be a product feedback loop—document customer pain points and enhancement opportunities.
Partner with Product and Engineering to improve time‑to‑value.
Advocate for customers and their use cases in roadmap planning.
What You Bring
5+ years experience in enterprise Saa S implementation.
High preference for a background in AMS systems (e.g. Applied Epic, Vertafore AMS360) or other Insure Tech solutions.
Track record of cross‑functional project management.
Strategic mindset, strong communicator, and empathy‑dr

📌 Lead implementation manager (Vancouver)
🏢 Quandri Technologies
📍 Vancouver