Lead Carter’s retail teams with customer focus, talent development, and product expertise while welcoming growing families to the brand.

As Store Manager, you will lead the first brand experience for families shopping Carter’s baby and children’s apparel. You will coach teams, develop leaders, and foster a positive, safe, and inclusive setting. The work combines recruiting, merchandising, operations, customer loyalty, and KPI analysis.

Key Responsibilities:

- Build talent pipelines through networking and recruiting
- Train teams on product styles, features, and benefits
- Lead Leader on Duty customer service programs
- Execute merchandising, operations, payroll, and budgets
- Analyze KPIs and identify behaviors driving results

Requirements:

- Minimum three years retail or related management experience
- Experience leading direct reports and multiple tasks
- High school diploma
- Proficient Outlook, Excel, and web navigation skills
- Availability for scheduled closing shifts and weekends

Bring retail leadership, communication, and customer service skills to grow Carter’s teams and support families across their parenting journeys.

📌 Carter’s Retail Store Manager (Toronto)
🏢 Carters
📍 Toronto