24 Oct
|
Simcorp
|
Toronto
Lead Canadian customer success strategy at SimCorp, using executive relationship management and customer health metrics. As Senior Director of Customer Success Management, you will lead Canada’s customer success function for SimCorp’s financial technology clients. Guide senior customer success managers while partnering with sales, product, skilled services, and support teams. Develop and execute Canada’s customer success strategy Lead senior customer success managers and customer experiences Build relationships with key client executives Monitor customer health metrics and success KPIs 15+ years managing teams Experience navigating complex sales cycles and workflows Ability to work onsite in Toronto and travel 30–50% Shape Canadian customer success through strategy, executive partnerships, health metrics, retention, and enterprise financial technology relationships. #
📌 Senior Director Customer Success Canada (Toronto)
🏢 Simcorp
📍 Toronto