WHO WE ARE

The Canadian Forces Morale and Welfare Services’ (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the prospect to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.

THE ROLE

The Application Specialist configures and supports different integrated COTS applications in collaboration with IM/IT Operations and Project Management teams. They provide third level post-implementation support, to users of internal applications, as well as implementing new functionality to support business objectives and deliverables. They maintain related documentation, including but not limited to installations guides, Standard Operating Procedures (SOPs), specifications and training material, in collaboration with the Technical Writing team. They liaise with pertinent personnel (clients, IT, external vendors and contactors) to ensure that problems or inquiries are addressed promptly.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

College diploma or certificate in Software Development, Computer Programming or a related field AND several years of experience in software development, support and maintenance

Experience In COTS application maintenance, support and development In systems analysis and data administration In applying policies, procedures, and regulations

Competencies, Skills and Abilities





Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

English or French Essential, Bilingual an asset

Reading: Functional Level

Writing: Functional Level

Oral: Functional Level

BENEFITS AVAILABLE

Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

Perks: Discounts through CFAppreciation.

OTHER INFORMATION

Due to COVID-19, health and safety considerations are being taken and this position may be asked to remote/tele-work.

The selection process will be done virtually.

START DATE

As soon as possible

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.

📌 COTS Application Specialist (Ontario)
🏢 CFMWS
📍 Ontario