WHO WE ARE

The Canadian Forces Morale and Welfare Services’ (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.

THE ROLE

The Customer Service Attendant plays an important role, providing quality leisure programs, services and facilities to our military members and their families.

Our services are tailored to help families with the challenges they may face due to military life and make the most of everyday activities such as going to the playground or gym. We believe that when members of the Canadian Armed Forces are able to take valuable care of themselves and their families, they can do better both at home and at work. Whether families need to sign the kids up for swimming lessons, improve their fitness, make friends in a new community, our services are here to help.

As a Customer Service Attendant each day will be different as you manage access to the facility, answer customer inquiries and oversee services such as membership sales while maintaining a cash float and providing daily sales reports. You will book facilities and programs, controlling the use of sports and recreation equipment while providing guidance to customers on the operation of the equipment, performing minor maintenance when required and help ensure the cleanliness of the equipment and facility.

We are looking for dynamic, independent and motivated individuals to join our team,



helping us ensure recreation is all about fun!

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

High School Diploma

Current CPR and Standard First Aid certification

HIGH FIVE Principles of Healthy Child Development or HIGH FIVE Sport.

HIGH FIVE Healthy Minds for Healthy Children

Experience In cash handling In office administration

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS

English Essential / Bilingual an asset

Reading: Functional

Writing: Functional

Oral: Functional

BENEFITS AVAILABLE

Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

Perks: Discounts through CFAppreciation.

START DATE

08 November 2021

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.

📌 Customer Service Attendant (FT) (Ontario)
🏢 CFMWS
📍 Ontario