Lead business operations at BoomerangFX in Mississauga, coordinating people, projects, vendors, and priorities onsite five days weekly. Apply MBA-level operational leadership across departments.

Reporting to the Chief Executive Officer, this Director of Operations role supports Customer Operations, Sales, Revenue Operations, and Human Resources. You will manage employees, recruitment, onboarding, business processes, and cross-functional delivery. The position suits an operational generalist with SaaS experience and robust execution skills.

Key Responsibilities

Oversee daily operations, priorities, resources, and departmental responsibilities

Lead projects through scope, timelines, budgets, dependencies, and delivery

Improve workflows, handoffs, CRM discipline, and service delivery





Manage employees through priorities, coaching, feedback, and accountability

Negotiate vendor pricing, agreements, renewals, and service expectations

Requirements

Bachelor’s degree and MBA required

Minimum seven years’ progressive business operations experience

Minimum three years’ SaaS experience

Direct people management and talent operations experience

Availability to work onsite in Mississauga five days weekly

Bring cross-functional project management, employee leadership, process improvement, and vendor negotiation expertise to BoomerangFX’s global healthcare technology operations.

📌 Director of Business Operations (Winnipeg)
🏢 BoomerangFX
📍 Winnipeg