Work

Location:

Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $115,600
- $163,200 CAD This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Department Overview: Resilience Management is an enterprise-level team within the Protect Platform, Global Technology and Solutions (GTS) pillar for the TD Bank Group, providing first line of defense and protection coverage for TD customers, shareholders, and employees. The Resilience Management team leads TD Disaster Recovery, Availability, Operational Resilience and Business Continuity first line of defense requirements, governance and oversight. Job Details – What You’ll Do:

Reporting directly to the Vice President, Resilience Management within Protect Platform, the Operational Resilience Advisor will act as the key voice of the resilience program while providing value-added support to effectively and efficiently support,



measure, manage, and report on the state of resilience health for an assigned portfolio. The ideal candidate will demonstrate an operational resilience depth of knowledge while being able to communicate quantitative/qualitative resilience information, program updates, and key insights in a clear and compelling way (verbal presentation, executive summaries, storyboarding with risk metrics) for diverse audiences from executive business leadership to governance and control teams. The role collaborates with multiple stakeholders including aligned portfolio executives, partners, governance and control teams (1B) and enterprise risk and control functions (2LOD). As a valued member of our Resilience Management, you will: Interact on a weekly and monthly basis with your assigned portfolio, providing insights while providing quality, portfolio aligned assurance oversight and guidance to executive management, governance and control teams. This includes providing visibility into key and more granular performance metrics, program timelines, requirements, emerging trends within Business Continuity and Operational Resilience, and areas requiring management attention. Lead required operational resiliency activities required under the program for the assigned portfolio, from operational resiliency testing to facilitating observation management resulting from a test with the assigned portfolio. Where You'll Work:





After completing requisite onboarding, training and cross-training sessions, our current business model policy is 'Office Focused', currently defined as 'Real estate not ready (2 days in office per week)'. Resilience Management currently has in-office real estate footprints in Toronto and Mount Laurel. Whether working in-office or remotely offsite (which will require a secure, private workspace with a reliable internet connection), you will be expected to collaborate with team members and business partners or work independently to fulfill the job responsibilities as well as participate in team events and experiences. The hiring manager will provide more information about how this works for the team. Job Requirements – What You Need to Succeed:

Required: University/College education, with focus on Business Management, Finance, Commerce, Business, Statistics and Mathematics (having already obtained or working towards a professional designation/certification). 10+ years of experience operating in one of the business portfolios (Canadian Personal Bank, Canadian Commercial Bank, US Banking, TDS, Wealth Management) or in a Governance/Control/1B function/2LOD supporting/operating in the business portfolio. Deep understanding of regulatory requirements related to resiliency (e.g., OSFI E-21), process and control methodologies, risk assessments and scenario testing. Strong working knowledge of Microsoft 365 (i.e., Excel, PowerPoint, Word, Teams, Co-Pilot). Results-focused individual with an ability to influence decisions using data, leveraging business interpretation and analysis skills. Strong analytically-anchored thinker – proven ability to understand and proactively identify key risks and is

📌 Senior Manager, Operational Resiliency Advisor (Canada)
🏢 The Toronto-Dominion Bank (Canada)
📍 Canada