Support student success. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

CPA Ontario is seeking an Examination and Accommodation Officer who will play a pivotal role in supporting the future of the CPA profession by ensuring examinations are delivered with integrity, fairness, and excellence. This role is ideal for a professional who is passionate about student success, operational excellence, and regulatory compliance. Through your leadership and expertise, you will help maintain the credibility of the CPA designation while supporting students on their journey toward becoming Chartered Professional Accountants.

Provide end-to-end leadership for the planning, scheduling, and administration of examinations across Ontario. Ensure examinations are delivered securely, fairly, and in compliance with regulatory and organizational requirements, while proactively managing risks, maintaining exam integrity, and resolving complex issues before, during, and after exam sittings. Coordinate the operational infrastructure that supports successful examination delivery, including exam facilities, contractor recruitment and oversight, budget administration, forecasting, and the preparation, distribution, and tracking of examination materials.

Collaborate with the national accommodations panel, review recommendations, communicate decisions, coordinate accommodation implementation,



and identify opportunities to enhance accessibility, efficiency, and the student experience. Serve as a trusted resource for students and internal stakeholders by providing guidance on examination policies, procedures, and program requirements. Resolve complex inquiries, concerns, complaints, and exam-related issues with professionalism, empathy, and sound judgment, ensuring a positive and supportive student experience.

Partner with leadership to support the strategic and operational implementation of the evolving CPA Professional Program. Identify operational risks and opportunities, contribute to process and system enhancements, and help shape examination-related workflows that improve efficiency, effectiveness, and the overall student experience. A bachelor's degree or equivalent post-secondary education.

Experience in professional education, examination administration, event coordination, or vendor management. Proven experience leading, coaching, and developing teams while fostering a collaborative and high-performing work environment. Strong proficiency in Microsoft Excel;

experience creating macros and automating processes is considered an asset. Exceptional organizational, planning, and problem-solving skills,



with a strong attention to detail. A continuous improvement mindset, with the ability to identify opportunities to enhance processes, systems, and the overall student experience.

The ability to lift and move examination materials weighing up to 50 pounds as part of exam preparation and administration activities. Flexibility to support examination operations outside of standard business hours, including evenings and occasional weekends, during peak examination periods. We are committed to inclusion as a core part of how we operate, not as an afterthought.

We have a hybrid working environment, with three days a week in office, complemented by 2 days of remote working. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start. However, due to the nature of the position, this role will require you to be available outside of office hours if required, this would be communicated in advance wherever possible.

We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression. The pace reflects the profession we serve; At CPA Ontario, we are committed to building high-performance teams. Accommodation is available under the Ontario Human Rights Code.

If you require a disability-related accommodation to participate in the recruitment process, please email [email protected] with "Accommodation Required" in the subject line to provide your contact information.

📌 Examination and Accommodation Officer (Toronto)
🏢 CPA Ontario
📍 Toronto