FITNESS MANAGER

Status: Full Time

Reporting To: Regional Fitness Director

Hours of Work: Monday-Friday, occasional evening and weekend work

Location: GYMVMT Clareview

About Us

AYRFIT operates fitness facilities across Alberta through GYMVMT, and HER GYMVMT. Together, we are inspiring a new movement by innovating and re-energizing the fitness experience. With locations in Calgary and Edmonton, our team has been motivating Albertans to live a healthy and active lifestyle for over 35 years.

As part of our team, you’ll have the opportunity to make a real difference in people’s lives every day. At the same time, you’ll be part of a passionate group of fitness leaders who know what it takes to succeed and continue to shape the future of the fitness industry.

We want YOU to bring your expertise to our growing team. If you have are a natural leader with initiative, have a positive demeanor and a winning attitude, and most importantly, want to make a difference in fitness, we want to hear from you!

Position Summary The Fitness Manager leads and maintains the day-to-day strategies and operations of the Personal Training Program. This role manages a team of Personal Trainers setting goals and milestones for increasing sales, maintaining branding, and creating a satisfying member experience.

This role is also responsible for providing personal training services to members and external clients during non-service hours according to club financial and revenue goals.

Responsibilities

Operations Management

- Ensure that the members are given high quality services and assistance when needed and educate new members to the gym environment.
- Assist in developing and maintaining workout programs.
- Stay abreast on latest updates in fitness industry.
- Ensure gym facility and equipment is maintained, clean, safe, and in good order.
- Monitor the integration workouts of new members providing feedback.
- Enhance revenue by providing additional discounts and services to existing and new members.
- Implement member suggestions and recommendations to optimize training program.
- Supervise day-to-day operations of personal training sessions preparing weekly schedules and work assignments.
- Organize educational training, seminars,



and meetings for personal training staff for professional growth.
- Resolve member issues and complaints pertaining to personal training.
- Ensure that all employees and members adhere to organizational procedures and policies.

People and Resource Management

- Recruit and train Personal Trainers in their respective job duties.
- Provide performance, leadership, coaching and mentoring to staff related to best practice, professional conduct, contribution to the Ayrfit vision, relationship management and stakeholder engagement.
- Oversee and facilitate performance management and ensure all team members understand their key accountabilities and perform to the expected level.
- Provide leadership in development of team communication and cohesiveness.

Personal Training

- Present the Personal Training program benefits to all members and demonstrate the value of these programs, enrolling members and assisting with exercise programs designed to their goals.
- Educate members in proper use of weight resistance and cardiovascular equipment.
- Assist in maintaining a neat, organized, and clean club.
- Assist in club promotions where applicable.
- Attend weekly staff production meetings, training programs and continuing education seminars.

Qualifications & Requirements

- Current Personal Training Certification plus five years of customer service experience

- Current CPR Certification
- Experience working in a sale’s driven environment
- Proven success in achieving monthly KPI’s and quotas
- Ability to drive a high-performance sales team
- Demonstrate leadership and people management skills
- Ambitious, results-driven and a team player
- Demonstrate a high degree of professionalism, confidentiality, and integrity

Competencies

Customer Focus





- Demonstrate a high level of ser ice delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.

Business Acumen
- Demonstrate business foresight along with the ability to integrate diverse perspectives, exercising judgement around opportunities that represent the most potential.

Communication
- Plan and deliver oral and written communications respectfully and tactfully to make an impact and persuade an intended audience.

Decision Making
- Able to take action in solving problems while exhibiting judgement and a realistic understanding of issues, taking into account facts, goals, constraints and risks; able to use reason, even when dealing with emotional topics.

Energizing Others
- Able to exhibit a “can-do” approach and inspire associates to excel; use competition to encourage others; develop performance standards and confront negative attitudes; develop a team spirit.

Product Knowledge
- Demonstrate a thorough understanding of the organization’s products and its features and have the ability to effectively communicate its benefits to members.

Why HER GYMVMT/GYMVMT We provide a competitive advantages package for eligible employees including health and dental coverage, access to Employee and Family Assistance Program (EFAP), industry leading income potential, complimentary gym membership to all AYRFIT affiliated GYMVMT/HER GYMVMT clubs in Alberta for you and a friend or family member, employee discounts on fitness services, awards and top performer incentives, professional development opportunities, community involvement and philanthropy, and more!

Conditions of Employment

Successful applicants must provide proof of qualifications.

We would like to thank all applicants for their interest and resumes. Please note, only those candidates chosen to proceed through the selection process will be contacted. No phone calls please.

Job Types: Permanent, Full-time

Pay: From $25.00 per hour

Benefits

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking

Licence/Certification:
- Certified Personal Trainer (required)

Work Location: In person

📌 Fitness Manager GYMVMT Clareview (Edmonton)
🏢 GYMVMT
📍 Edmonton