Overview The Food Service Counter Attendant plays a crucial role in delivering exceptional customer service while ensuring a clean and efficient food service environment. This position involves interacting with customers, taking orders, and preparing food items in accordance with safety and quality standards. The ideal candidate will have a passion for the food industry and a commitment to providing an outstanding dining experience.
Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences.
Duties
- Greet customers warmly and take their orders accurately.
- Prepare food items according to established recipes and food safety guidelines.
- Maintain cleanliness and organization of the counter area, including equipment and utensils.
- Assist customers with menu selections and provide recommendations to enhance their dining experience through upselling techniques.
- Handle cash transactions and process payments efficiently.
- Ensure compliance with food safety regulations,
including proper food handling and storage practices.
- Respond to customer inquiries and resolve any issues promptly to ensure satisfaction.
- Collaborate with team members to ensure smooth operation during peak hours.
Skills
- Previous experience in a restaurant or food service environment is preferred.
- Solid customer service skills with the ability to communicate effectively with diverse clientele.
- Basic math skills for handling cash transactions accurately.
- Knowledge of food preparation techniques and food safety standards is essential.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others, contributing to a team-oriented atmosphere.
This role is ideal for individuals who thrive in dynamic settings and are eager to contribute positively to the customer experience in the food service industry. For High performing Team Members, there may be growth opportunities as a Trainer, Supervisor and other leadership positions within the Tim Hortons. Job Types: Full-time, Part-time, Permanent