Bilingual Scheduler (Canada)

Bilingual Scheduler (Canada)

24 Oct
|
Johnston Group
|
Canada

24 Oct

Johnston Group

Canada

Bilingual Plan Administrator, Administration Services We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations. This role is responsible for administration of Chambers of Commerce Group Insurance Plan processes for both our French and English clients across the country. Your duties will include receiving, reviewing and processing firm applications, updates, changes, and terminations, as well as employee applications, salary changes, and change requests. As the successful candidate, you will contact plan administrators and/or advisor offices to collect outstanding information, answer the advisor phone line, promptly respond to inquiries in a professional manner, and send timely communications.



You will be responsible for running arrears reports, communicating with clients about outstanding balance, suspending and terminating policies, receiving Life and AD&D; conversion requests, sending them to the applicable insurer, receiving quotes and forwarding them onto the clients. *Hybrid working model based out of our Winnipeg, MB office, with three daysin-office per week. Outstanding verbal and written communication skills, ability to effectively convey information and build relationships, with fluency in both English and French Strong organizational, time management, and project management skills, with a demonstrated ability to multitask Exceptional customer service skills and robust active listening skills Proficient using MS Office ca or by phone at (phone hidden). #

📌 Bilingual Scheduler (Canada)
🏢 Johnston Group
📍 Canada

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