Front of House & Hospitality Manager

Tejano Cantina | Saint-Henri, Montreal

Great food deserves great hospitality. Help us build both.

Tejano Cantina is looking for an energetic, organized and hands-on leader to elevate service, grow catering sales and build the systems that will support our expansion to new locations in 2027.

We’re a busy, high-volume restaurant with a loyal following and big ambitions. We need someone who can run a tight ship, make every guest feel welcome and help our team deliver consistently—even during the busiest rush.

What you’ll lead

- Service and guest experience: Create a warm, efficient experience from greeting through ordering, pickup and delivery. Resolve concerns with care and turn first-time guests into regulars.
- Daily operations: Lead the floor, manage service flow and maintain a clean, organized, well-stocked front of house. Coordinate closely with the kitchen to keep orders accurate and moving.
- POS and delivery platforms: Confidently manage Lightspeed and Uber Eats, including order flow, menu updates, promotions, troubleshooting and reporting. Train staff to use these tools accurately and efficiently.
- Training and standards: Create practical training guides, onboarding plans, checklists and service standards. Coach the team daily and hold everyone accountable.
- Team motivation: Develop staff incentives that reward hospitality, teamwork, sales and consistent execution.
- Catering growth: Build relationships with local businesses and organizations, follow up on inquiries,



convert opportunities into orders and coordinate execution with the kitchen.
- Monthly promotions: Work with our content and marketing team to deliver promotions that drive visits, repeat business and catering orders.
- Expansion readiness: Build and document repeatable systems that can be taught and maintained across future locations.
- Results: Track guest feedback, order accuracy, service speed, catering sales and promotion performance—and act on what the numbers tell you.

What you bring

- Experience leading front-of-house teams in a fast-paced, high-volume restaurant.
- Hands-on experience with POS systems such as Lightspeed and delivery platforms such as Uber Eats is a must.
- Experience with Shopify, social media and Google Workspace—including Gmail, Drive, Docs and Sheets—would be a huge asset.
- A natural hospitality mindset, strong sales instincts and pride in the details.
- The ability to create structure, communicate expectations and follow through.
- A positive, hands-on leadership style: you coach, support and step in wherever needed.
- Robust organization and the ability to stay calm while managing competing priorities.
- Fluent English and French, with the ability to welcome guests, resolve concerns, train staff and handle catering inquiries in both languages.

Help shape how Tejano operates today—and how we grow tomorrow. Pay: $42,000.00-$52,000.00 per year

Benefits

- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Paid time off
- Vision care

Work Location: In person

📌 Front of House & Hospitality Manager (Montreal)
🏢 Tejano BBQ Burrito
📍 Montreal