Rivercity Tech is an established Saskatchewan managed IT company. We're the crew that small and medium businesses across the province call when they'd rather not think about their tech at all. IT support, infrastructure, and cybersecurity, and we're in it for the long haul with our clients, not the quick fix. This is where great IT careers start, and where we love to grow people. It's rapid-paced, people-focused work, and it's the best seat in the house to learn the trade and grow with us. Take first-response tickets by phone, email, and portal — triage, prioritize, and set clear expectations on next steps Resolve common issues: password resets, account lockouts, printer and peripheral problems, and basic Microsoft 365 and Windows support Set up and image workstations, prep new-user accounts, and handle basic onboarding and offboarding A technical college diploma (or equivalent hands‑on experience)



and a genuine interest in IT support Solid Windows and Microsoft 365 fundamentals, and comfort troubleshooting common hardware and software Clear, patient communication — you can explain a fix to a non-technical person without making them feel small A valid driver's license and a reliable personal vehicle (required) CompTIA A+ or Microsoft fundamentals certifications Prior help desk, IT support, or co‑op / internship experience (bonus if it's at an MSP) A real career ladder — Support Analyst to Systems Analyst to Systems Engineer, with support to earn your certs A tight-knit local team where you're a name, not a number Modern tools, benefits, and support to earn your certifications Health, dental, and vision coverage (50% covered) ~

📌 Technical Analyst (Canada)
🏢 Rivercity Technology Services
📍 Canada