The Opportunity

Reporting to the Department Manager (or his/her delegate), the Grocery Supervisor is responsible for supporting the Department Manager and his/her delegate in providing guidance, supervision and sets a good example for Store Associates to follow.

You Will

- Conduct quality control during receiving, manage inventory and product quality for all products (grocery, cooler & frozen goods),
- follow FIFO concept; ensure full display of various grocery products
- Provide guidance and supervision to Grocery Associates; assist department manager to train department staff
- Follow procedures to process expired products and manage shrinkage
- Greet customers by providing good customer service with a smile in a friendly manner
- Assist customers in selecting grocery products and provide recommendations to them, as required
- Ensure workplace cleanliness. Washing & maintained work tools & ensure that they are clean and well-kept.
- Handle customers' complaints, build rapport with customers by providing good smile, eye contact and attention to them
- Lead by example by performing duties of Grocery Associates as required
- Familiar with the location of various grocery items; be updated with all promotional activities within the Grocery Department.
- Perform any other duties as assigned by the superior

- You will need

- Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
- Be prepared to stand long time and to hands on dealing with products and lifting products of 40 pounds on a regular basis
- Be prepared to work in low temperature environment (0-4 ℃) and/or in freezing workplace (-18 ℃) occasionally
- Demonstrate job commitment, accountable,



reliable. A good team player, able to collaborate with and assist other colleagues
- Good organization, and problem-solving skills
- Possess great interpersonal and customer service skills
- Possess a positive, proactive, self-motivated work attitude
- Good attendance record, comply with company's rules and regulations
- Possess basic computer skills in MS Office
- Have a good understanding of tools & equipment relevant to the job and know how to interpret labels of merchandises
- Able to communicate in English and Chinese is an asset (Cantonese&/or Mandarin)
- Possess knowledge in workplace health & safety
- 2 years and/or above relevant experience

This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.

Benefits

- Extended health/dental/vision care
- Life/AD&D; insurance
- Paid vacation, sick, marriage, bereavement leaves
- 10% in-store staff purchase discount
- Subsidized staff meal

Shift

Shift work is required, including weekdays, weekends, and statutory holidays

Safety Statement

Safety continues to be T&T; Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

T&T; Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

* Salary negotiable & commensurate with experience and qualifications.

📌 Grocery Supervisor Trainee (Richmond)
🏢 Tu0026T Canada
📍 Richmond