Who you are

- Typically 2–4 years’ as an existing HR Business Partner

- Experience supporting employees and managers in Canada is preferred; exposure to supporting US colleagues would be an advantage

- Exposure to employee relations, onboarding, performance processes, HR systems, benefits, or payroll coordination would be beneficial

- Experience in an international, scaling, SaaS, technology, or multi-site business would be an advantage

- Relevant HR qualification, degree, or equivalent practical experience is desirable

- Good working knowledge of Canadian and US HR practices, with the ability to know when to seek specialist advice

- Strong organisational skills and attention to detail, with confidence managing both structured processes and ad hoc requests

- Comfortable working directly with senior stakeholders, with the judgement and maturity to handle sensitive topics appropriately

- Ability to switch between strategic support and operational delivery, staying calm and effective when priorities change

- Comfortable working independently in Canada while supporting colleagues across Canada and the US, and staying well connected to a London-based CHRO and global team

- Relationship-led, credible, and able to build trust with employees, managers, senior leaders, and global HR colleagues

- Solutions-focused, with the confidence to make recommendations and the humility to ask for support when needed

What the job involves

- Provide day-to-day HR support to employees and managers in Canada and the US, acting as a first point of contact for local people-related queries

- Support core HR processes including onboarding, employee changes, absence management, leavers, documentation, and maintenance of HR systems and records





- Help ensure HR practices and documentation are aligned with Canadian and US employment requirements and internal policies

- Coordinate with payroll, perks, finance, IT, and other internal teams to ensure smooth employee lifecycle processes

- Identify opportunities to improve local HR processes, employee experience, and ways of working

- Business Partnering
- Provide HR business partnering support to two senior executives, building trusted relationships and understanding their business priorities

- Support leaders with organisational changes, workforce planning, employee relations, engagement, performance, talent, and team effectiveness topics

- Use people data, feedback, and local insight to help leaders identify risks, opportunities, and practical solutions

- Balance commercial awareness with employee experience, providing pragmatic advice and escalating complex matters where appropriate

- Contribute to global People Team initiatives and help translate global frameworks into locally relevant actions for Canada

- Local Office Management
- Oversee the smooth day-to-day running of the local office environment, ensuring employees and visitors have a positive and professional experience

- Coordinate office supplies, vendors, facilities requests, local events, and practical workplace requirements

- Support health, safety, and workplace procedures locally, working with relevant internal and external partners as needed

- Act as a local culture and engagement champion, helping connect the Canadian office with global team activities and communications

Benefits

- Robust health coverage

- Extended parental leave

- Generous paid time off

- Accelerated learning paths

- Team Wellness Initiatives
- Company-wide Events

- Employee Resource Groups

- Recognition awards

📌 HR Business Partner (Toronto)
🏢 ECOONLINE
📍 Toronto