Serve Canadian customers through insurance sales and customer service in Intact’s Vancouver inbound call center, with hybrid work after training. Use communication skills to explain products clearly and guide customers toward suitable coverage.

As a Sales and Customer Service Associate, you will advise customers about personal insurance products and services. You will answer questions, analyze needs, and provide next steps during inbound customer interactions. The role also involves payment updates, electronic inquiries, issue resolution, and cross-selling.

Key Responsibilities:

- Advise customers on appropriate personal insurance products
- Answer product questions and explain next steps
- Analyze needs and promote insurance products and services




- Process payment method changes accurately and promptly
- Resolve telephone and electronic customer inquiries

Requirements:

- At least one year of customer service experience
- Sales and customer loyalty experience highly desirable
- Excellent communication and empathy skills
- Confidence navigating various systems
- Pass the provincial insurance licensing exam

Bring customer service, insurance sales, communication, and technical skills to Intact’s Vancouver team while supporting customers’ insurance needs.

📌 Insurance Sales Customer Service Associate (Vancouver)
🏢 Intact Financial
📍 Vancouver