HONK is modernizing parking payments across North America. We help municipalities, universities, and private operators move from physical infrastructure to digital permits, mobile payments, and smarter operator tools. HONK is modernizing parking payments across North America.

We help municipalities, universities, and private operators move from physical infrastructure to digital permits, mobile payments, and smarter operator tools. We are seeking a detail-oriented and highly trusted IT Administrator to become our first dedicated in-house IT hire, reporting to our Head of Infrastructure. You will be the go-to person for day-to-day corporate IT at a 70-person SaaS company, with a primary focus on employee onboarding and off-boarding and running our internal helpdesk.

You'll also implement IT and security initiatives across our devices, accounts, and tools, working from a roadmap set by your manager.

Own employee onboarding and offboarding: hardware, accounts, and access provisioned by day one and revoked same-day at exit. Automate onboarding, offboarding, and other repetitive IT tasks using AI tools and scripts, so the IT function scales faster than headcount.

Run our internal helpdesk: triage, resolve, and document IT issues across the company.

Implementation





Implement IT and security initiatives such as lightweight mobile application management and endpoint baseline enforcement (disk encryption, screen lock, EDR health).

Administer Google Workspace day to day: user accounts, groups, org units, and security settings. Set up, license, and administer our core SaaS tools, handle access requests, and help evaluate current tools. Maintain the IT asset inventory and write clear runbooks and documentation.

Run phishing simulation campaigns, enroll clickers into training, and track completion. Support the Infrastructure team during compliance engagements. 2-4 years in IT support or administration, ideally at a SaaS or tech company. ~ Hands-on experience running employee onboarding and off-boarding and handling helpdesk requests. ~ enough Windows familiarity to support a small number of exceptions. ~ Comfort using AI tools and scripting to automate repetitive work. ~ you're the approachable face of IT across the company. ~ Bonus Points Apple Business Manager zero-touch deployment.

Salary: 85,000 - 100,000 CAD Hybrid from our mid-town Toronto office 2+ days/week. Comprehensive health, dental and vision coverage. #

📌 IT Systems Administrator (remote) (Toronto)
🏢 HONK
📍 Toronto