Service Support Advisor (Canada)

Service Support Advisor (Canada)

24 Oct
|
TSA The Salvation Army TSA
|
Canada

24 Oct

TSA The Salvation Army TSA

Canada

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. The purpose of this position is to maintain a protected and secure environment for our customers, patrons and employees. Reception duties at dry Shelter
- meet visitors & direct to proper department. Protection services officer will assign and work at Mat program & Shelter to ensure all criteria for each Shelter is followed. Waste removal handled in safe and secure manner; Remove any ice and snow from sidewalk, exit doors around the building. In summertime sweep all parking lot and use a power wash to clean the parking area. May assist with the bread/sweets run from Thickwood Sobeys, Save on foods, and downtown Sobeys weekday and weekend. Pickup a hamper food from Thickwood Sobeys to family services. Pickup and drop off the black box from shelter and administration office to accounting office at the church. Loading & unloading furniture pallets from the truck and drive to pickup and drop-off donations from different locations. Provide security safety to all staff including Thrift Store customers & clients. Assist Thrift store and family services staff in getting out shoplifters from the store.



Provide security at Soup Kitchens everyday 11:30 – 13:00 hrs and Diner 16:30-18:00hrs also breakfast 06:30-09:00hrs stand by the door monitor and observe all patrons entering the dining room. Assist Facilities Manager/Maintenance Assistant with duties in all salvation army properties, when required. Required to do exterior patrol ever two hours around the building and conduct a regular building patrol every hour. May assist a support worker by lifting a heavy client bin in the rack. Help and support other staff with any conflict or disturbance while in the shift. Abide by and may provide input into the development of the agency’s local policies and procedures Supports and fulfills the Mission of The Salvation Army Governance Boards and Councils: Internal: Maintain communications with Facilities Manager and Team Lead MANAGERIAL/Technical Leadership RESPONSIBILITY: This position reports to the Facilities Manager FINANCIAL AND MATERIALS MANAGEMENT: Ability to work indoors and outdoors Will work with clients who may be aggressive, sick and/or under the influences of drugs and alcohol. Non-violent Crisis Intervention Training & understanding of Occupational Health & Safety Policies & Emergency Preparedness would be an asset Valid Driver’s License
- Class 5 Clean abstract & Criminal Record Checkwith Vulnerable Sector upon hire Contract and Work Hours: This is a temporary fixed term contract. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front‑lines or in a support role, as part of our team you’ll work alongside a diverse and skilled groupof purpose‑driven professionals, empowered toprovide exceptional service.

📌 Service Support Advisor (Canada)
🏢 TSA The Salvation Army TSA
📍 Canada

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