Analyze processes, systems, and technical requirements as a Lean and Agile Analyst at Sun Life in a hybrid student program. Support better client outcomes through practical recommendations and continuous improvement.

As part of Sun Life’s Agile Excellence and Enablement team, you will collaborate with business partners across Digital Business and Technology Solutions. You will document processes, analyze data, and support technical solutions that improve client experience, productivity, and costs. The work includes facilitation, metrics, and process design.

Key Responsibilities:

- Analyze business requests involving processes, systems, and technical requirements
- Create process documentation and maps using Visio, Miro, and Confluence
- Identify and analyze requirements supporting process improvement initiatives




- Facilitate meetings, monitor metrics, and track work in Jira
- Support meaningful analysis and recommendations for continuous improvement

Requirements:

- Sound problem-solving skills and an independent, proactive approach
- Comfort with data analysis and related data activities
- Experience in process mapping and process documentation
- Facilitation and robust communication skills
- Excellent organization, flexibility, and time management skills

Apply analytical, facilitation, and process improvement skills while supporting Sun Life’s Lean and Agile delivery teams.

📌 Lean Agile Business Analyst (Toronto)
🏢 SunLife
📍 Toronto