Employment Type: Full time, Permanent Reports To: Finance Operation Manager The Financial Analyst, Revenue & Commissions is responsible for supporting the University's Accounts Receivable, Student Refunds, and Agent Commission operations by ensuring the accurate, timely, and efficient processing of financial transactions, reconciliations, reporting, and operational analysis. The role serves as the primary operational support to the Commissions and Accounts Receivable function, coordinating day-to-day activities across revenue operations and helping ensure service standards, internal controls, and operational objectives are consistently achieved. The Financial Analyst, Revenue & Commissions is responsible for supporting the University's Accounts Receivable, Student Refunds, and Agent Commission operations by ensuring the accurate, timely, and efficient processing of financial transactions, reconciliations, reporting, and operational analysis. The role serves as the primary operational support to the Commissions and Accounts Receivable function, coordinating day-to-day activities across revenue operations and helping ensure service standards, internal controls, and operational objectives are consistently achieved. The Financial Analyst partners closely with Business Development, Registrar, Admissions, Student Services, Academic Operations, and external recruitment agents to resolve operational issues, improve business processes, and enhance the student and agent experience. The role contributes to financial integrity through reconciliations, reporting, compliance, and data analysis while identifying opportunities for automation, process optimization, and continuous improvement across Accounts Receivable, Student Refunds, and Agent Commission operations. Reconciliation, Reporting & Analysis:



Perform monthly reconciliations between student information system, ERP, payment platforms and banking records. Investigate and resolve reconciliation discrepancies to ensure the accuracy and integrity of financial records. Preform commission accrual calculations and reconciliations. Prepare commission, accounts receivable, collection, and revenue performance reports. Analyze trends related to revenue, scholarship, commissions, refunds, bad debt, and student payment activity Forecast commissions, refunds and collections Develop and maintain recurring financial reports, dashboards, and performance metrics using Power BI, Python and other reporting tools. Identify risks, exceptions, and operational issues and recommend corrective actions. Manage daily accounts receivable activities, including the processing, recording, and reconciliation of student payments received through various payment channels, ensuring accuracy and timely posting within financial and student information systems. Monitor student account balances, aging reports, unapplied payments, chargebacks, and outstanding receivables, proactively identifying issues and supporting collection efforts to optimize cash flow and minimize bad debt. Administer student financial transactions, including deposits, tuition payments, refunds, credits, installment plans, scholarship, fee adjustments, and collection agency transactions,



ensuring compliance with university policies and procedures. Calculate agent commissions in accordance with contractual agreements, institutional policies, and established timelines. Maintain agent contract databases, commission records, and supporting documentation to ensure completeness and audit readiness. Support agent inquiries related to commission payments, calculations, and contract terms. Coordinate the end-to-end student refund process, ensuring refund requests are processed accurately, timely, and in accordance with university policies and service standards. Review refund requests for completeness and eligibility, validating supporting documentation, tuition adjustments, administrative charges, and payment requirements. Prepare and process refund transactions through banking platforms, Flywire, and other payment channels while maintaining appropriate documentation and audit trails. Reconcile refund transactions between the Student Information System, ERP, banking records, and payment platforms, investigating and resolving discrepancies. Prepare refund reports, reconciliations, and operational metrics to support management reporting and continuous process improvement. Identify process improvement opportunities that enhance the efficiency, accuracy, and student experience of refund operations. System Accuracy And Process Improvement Support implementation, testing, and enhancement of financial systems and related integrations. Identify and implement process improvements that increase efficiency, accuracy, and scalability. Participate in automation initiatives and workflow optimization projects. Support data validation, system reconciliations, and operational process reviews. Audit,

📌 Banking Full-time Analyst (Canada)
🏢 University Canada West
📍 Canada