Salary: $52,000 to $62,000 per year, depending on experience, plus a year-end performance bonus
Posting Type: Open vacancy The Opportunity Our client, an established primary care and executive health clinic focused on personalized care, is growing and needs an experienced Medical Office Administrator . You'll be the welcoming face of the clinic and an ambassador for patients and the team.
This is a full-time role working Monday to Friday, 9am to 5pm, at a clinic in the Woodbridge area. Free parking or a paid monthly transit pass is also provided.
What You'll Do:
- Greet patients and visitors and answer multi-line phones.
- Schedule and confirm appointments, including annual physicals.
- Maintain databases, prepare invoices and receipts, and mail patient materials.
- Document patient information accurately and confidentially, and prepare charts for insurance requests and records transfers.
- Arrange and expedite referrals, including to out-of-country providers from time to time.
- Manage patient expectations around access to outside medical services.
- Work closely with physicians and clinical and administrative staff, staying calm in challenging situations.
What You'll Need:
- 2+ years' experience in a similar medical office position
- Knowledge of medical terminology and EMR systems
- Experience with multi-line phone systems
- Intermediate MS Excel and Word
- Excellent communication, organization and attention to detail
- Professional appearance and demeanour, and a strong commitment to patient service
The Benefits:
- Adequate parking or monthly transit pass
- Health benefits
- Engaging team work workplace
- Year-end bonus
- Team outings
- Monday - Friday work week (no weekends)
- Paid STAT holidays
- Paid vacation
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