Merchant onboarding, configuration, and technical programming define this Pre-Launch Specialist role at Shift4. Manage implementations from contract signing through installation.

Working in Operations, the Pre-Launch Specialist manages complete merchant onboarding lifecycles before Post-Launch handoff. The role combines data gathering, POS configuration, installation coordination, and client engagement. You will program menus, configure online ordering, verify integrations and equipment orders, and train merchants on Shift4 products.

Key Responsibilities:

- Manage merchant onboarding from contract signing through installation
- Gather information and align POS configurations with merchant needs
- Program menus and configure online ordering
- Coordinate installations, marketplace integrations,



and equipment orders
- Train merchants on Shift4 products and services

Requirements:

- High school diploma or equivalent required
- Knowledge of hardware platforms, configuration, deployment, and logistics
- Solid Excel, Microsoft Suite, and Google Suite proficiency
- Excellent written, verbal, and listening communication skills
- Strong attention to detail and critical-thinking ability

Apply merchant onboarding, technical configuration, and client communication skills while supporting Shift4 implementations before Post-Launch handoff.

📌 Merchant Onboarding Implementation Specialist (Toronto)
🏢 Shift4
📍 Toronto